Privacy Policy for Travel Services

At Ventaroam, we protect your information with the same care we bring to the mountain. This policy explains how we collect, use, store, and safeguard personal data when you ask about or book our Malaysia travel experiences.

1. Data We Collect

• Contact details such as name, email address, and phone number.
• Trip details such as preferred dates, group size, fitness notes, and special requests.
• Technical data needed for website security, forms, analytics, and cookie preferences.

2. Why We Use Data

We use personal data to answer enquiries, plan safe itineraries, coordinate guides and partners, manage bookings, improve the website, and comply with applicable obligations.

3. Sharing

We share information only when necessary with trusted local partners, guides, accommodation providers, transport operators, or authorities involved in arranging your trip. We do not sell personal data.

4. Security

We apply reasonable technical and organizational safeguards to protect data from unauthorized access, loss, misuse, or disclosure.

5. Your Rights

• Request access to your personal data.
• Ask us to correct inaccurate information.
• Request deletion where retention is no longer required.
• Object to or restrict certain processing where applicable.

6. Contact

For privacy questions, contact us at hello@ventaroam.info.